Living Crystals.com

Return Policy

You may return any item that does not satisfy you completely within 10 days from the date of invoice, provided it is in the original condition with the original packaging. We'll be glad to make an exchange, credit your account or return your payment. After 10 days, merchandise may be returned for credit only and is subject to a 20% restocking fee. Before you return anything, you MUST call Living Crystals for an authorization to return at:

All returns must be accompanied by an invoice number and date of purchase. Returns will be credited or refunded in the same method of payment as they were purchased. Mail your return to: 775-265-3474

Living Crystals

1188 Sierra Vista Drive
Gardnerville, NV 89460

To Return an Item:

Pack the item in its original package in a sturdy carton sealed with strong tape. We are not responsible for any returns in non-padded envelopes or breakage due to inadeduate packaging.

Mark your package clearly, with your invoice number, to facilitate your return.

Shipping charges are not refundable. The customer is responsible for shipping charges and insurance on all returned shipments. For your protection, ship all returns pre-paid and insured. We will pay to ship exchanges back to you via ground service.

We charge a 15% restocking fee (plus postage) on all refused or unclaimed orders, declined credit card orders and items returned for a refund. We reserve the right to charge a 20% restocking fee on all merchandise returned after the 10-day period.

Crystals

Metaphysical Products